Sara Murdock

Sara Murdock From a child refugee to a Multi-Award Winning Pharmacist | Top 100 Innovator | Community Health Advocate & Mentor.

A Global, National & State award recipient dedicated to innovative, patient-centered care in the heart of Melbourne.

01/06/2026

Most patients won’t remember every piece of advice you give them.

But they’ll remember how you made them feel.

Rule #1 of my Patient Engagement Series: Make patients feel seen before you make them feel informed.

In a world focused on speed, scripts, and efficiency, never underestimate the power of eye contact, active listening, and genuine human connection.

Trust isn’t built when we start talking.
Trust is built when patients feel heard.

Whether you’re a pharmacy student, an early career pharmacist, or a seasoned healthcare professional, this one principle can transform every patient interaction.

What do you think is the most important part of building trust with patients?

Episode 2 drops next Tuesday, where we’ll explore why speaking like a human, not a textbook, is one of the most underrated skills in healthcare.

My latest piece for Australian Journal of Pharmacy is out in the May edition. A look at how Covid-19 and RSV vaccination...
31/05/2026

My latest piece for Australian Journal of Pharmacy is out in the May edition. A look at how Covid-19 and RSV vaccination services have evolved in community pharmacy post-pandemic.

Key takeaways:
- Covid-19 vaccination has shifted from emergency response to sustainable prevention
- RSV awareness is growing and so is the role of pharmacists in managing it
- Trusted relationships between pharmacists and patients are a key driver of vaccination uptake

29/05/2026

Want a mentor?

Don’t wait to be chosen.

Show up.
Be curious.
Ask questions.
Do the work.

The best mentors invest in people who are already investing in themselves.

😴 Did you know up to 40% of Australians experience poor or inadequate sleep, and most don’t even know it’s a problem?I c...
28/05/2026

😴 Did you know up to 40% of Australians experience poor or inadequate sleep, and most don’t even know it’s a problem?

I contributed to this month’s exploring how community pharmacists are uniquely placed to identify sleep disorders, start the conversation and improve patient outcomes.

From PJ weeks to home sleep studies, pharmacists around the country are doing incredible work in this space.

Link in bio to read the full article. 🔗

Spoiled by the best patients around 🍰💙 Thank you for the love, it means the world to our team!
28/05/2026

Spoiled by the best patients around 🍰💙 Thank you for the love, it means the world to our team!

26/05/2026

The pharmacy shouldn’t feel like a checkout.
It should feel like healthcare.

That’s why our pharmacists are out speaking to patients, answering questions, educating, and making sure nobody walks away confused about their health.

Sometimes the most important part of healthcare is simply having someone accessible who listens.

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