10/10/2024
We find it important as a brand to promote complete transparency, build a strong customer base, and promote ourselves as a cost effective alternative to completely transforming your living room! 🤍
We're a small, family business. There's no gigantic warehouse! There's not multiple stores, in-fact, this all started from our office room.. We had the idea, and we set ourselves to make it work. We had spent so long shopping around, trying to find good deals, trying to find a rug that matched the colour of the advert! We would constantly click on websites to find pop ups for "Cheaper on "this site" and other comparisons and we could never seem to choose!
That's when RugCraft was born. We have made it our personal mission to be completely transparent with our customers. We offer a wide range of discounts, offers, promotions, and we even include 24/7 Customer Service and allow you to ask ANY questions. We endeavour to answer every query you might have, and we PROMISE to make you, the customer, our priority at all times! 🤍
We might not have the resources of some of the larger companies, but we're unique, and we think this really represents us as a brand as opposed to larger companies that do not have the time to provide a personal approach to serving their customers. We offer returns, shipping with consistent tracking information to make sure you KNOW when your order will be arriving.
If you have any questions or want to get to know us more as a brand, please feel free to message us! 🤍
https://rugcraft.org