01/11/2024
asks that customers prepare their homes and businesses for the extreme cold by protecting water pipes and checking on automated sprinkler systems. Water pipes can burst anytime temperatures are below freezing. A burst water pipe or water heater is considered to be an emergency situation and could pose a danger of flooding the building.
• Customers should open cabinet doors and turn water to a slow drip to prevent pipes from freezing.
• Customers can also wrap pipes either in pipe insulation (available at hardware stores) or with towels, clothes, etc... to prevent pipes from freezing.
• If your pipes freeze, turn off the main valve inside your house (if possible) and call MLGW's emergency contact number at 528-4465.
MLGW has an Outage Center on mlgw.com which includes information on reporting and tracking outages as well as a preparedness guide for customers with additional tips and general information to get ready for any weather emergency: mlgw.com/StormPrep
