Pierce Plumbing

05/11/2026

Today I learned that a man named Joe has apparently been receiving some of our calls, whether due to misdials or my own sausage fingers typing the number incorrectly when responding to texts. 😅

Because I suspect that a lot of the calls are a result of the latter, I felt that we (okay, I) owed Joe an apology. So I gave him a call.

Luckily, Joe was a great sport about the calls.

Here’s to Joe, and all the people out there that respond to life’s moments with good humor.

04/09/2026

Man, it’s a good thing we specialize in plumbing rather than tech 😅.

Jose now has a working phone (same phone number as before) and we’ve sorted out the email issue we were having.

AND, thanks to some helpful friends and clients, it has come to our attention that our website was down, so we’re taking this opportunity to have someone revamp the design before we make the page active again.

Stay tuned - we hope to have everything operating the way it should very soon.

03/28/2026

Saturday, March 28th, 2:30pm

Jose’s phone is on the fritz, so if you’re trying to reach him for plumbing-related issues, he’s unable to respond.

Hopefully we’ll have this sorted out before the end of the day, but in the meantime, you can reach Jen at 630-638-3918.

03/11/2026

07/21/2025

We’ve recently updated our phones and are currently unable to access the email address listed on our business card. If you’ve tried to reach out via email over the past few weeks, this is why you probably haven’t received a response yet.

Until we get this corrected (or, to be more accurate, figured out), please reach out to us via phone or Messenger.

06/16/2024

I’ve said it before - plumbing ain’t pretty.

That’s exactly why we don’t often post photos of our work. The photos wouldn’t mean much to most people. But here are the BEFORE and AFTER pictures of one of this week’s calls that involved a scenario we see fairly often. 📷📸

When the homeowner went to water her flowers a few days ago, the water pressure was almost nonexistent. She continued trying to water her plants for a while before shutting the water off and giving up. Later that night, she noticed that the carpeting in the basement was soaked. So she called us.

A burst pipe can do a LOT of damage in a very short time. Most of the time, the cause of a burst pipe in our area is Jack Frost. Water lines located in poorly-insulated outside walls can freeze when temperatures drop. The ice expands within the pipe and the pressure is enough to tear a hole through copper. When the temperature rises and the ice melts, the water flows again, but not just where you expect it to - it also flows behind your walls. You might not discover it until after significant damage has occurred.

If this happens with a pipe that supplies water to appliances/fixtures inside the house, the flooding will be apparent as soon as the temperatures rise. But if the burst pipe is located behind the hose bib (the outside spigot you connect your hose to), you might not discover the issue until you go to use the spigot months later and may not make the connection between the temperature 6 months ago and the lack of water flow today (because who want to think of winter in June?!)

So, here are a couple of tips for preventing burst pipes and/or minimizing water damage in the event that you do have a burst pipe:

PREVENT
🔥 Insulate the pipes in the outer walls of your house. If you don’t know which of your outer walls have water pipes in them, you can ask your plumber.

IDENTIFY
❄️ If, during the colder months, you try to use a faucet in your home and nothing (or very little) comes out, you probably have the beginning of a frozen line somewhere.

ADDRESS
😅❄️ Hopefully you’ve caught the problem before any pipes burst. If this happens to you in the winter, you should immediately open the affected valve(s) by ‘turning on’ the faucet(s) that exhibit signs of a frozen pipe. Open the lower cabinets in that room to allow for more air circulation. If possible, put a space heater near the open cabinets (but not close enough to be a fire hazard!) or turn up the thermostat in the house. This will help to thaw the pipes.

🤨🌊Once the water begins to flow, pay very close attention to any signs of water in the walls. Unusual sounds, soft spots in the drywall, the sudden appearance of a small pond in your home… 🚩🚩

😧❓ If you notice ANY signs of a leak, shut off the water to the house and call your plumber. Don’t know how to shut off the water? Call your plumber. (Though we recommend learning where to find your main shutoff valve BEFORE you ever have a need to use it. Seriously, do it now.)

😏😳 Look at you! Being all smart and prepared! You’re rocking this! Hopefully, your insurance agent made sure you would be covered in this situation. Read through your policy documents or call your agent to verify that you have adequate coverage. If you live in a shared community (like a condo or HOA), make sure that your loss assessment coverage is high enough to CYA. Don’t have an agent? We recommend Kati L Simpson Conklin with Country Financial to make sure you are properly covered.

😫📱You may still have another call to make. If you have any water damage, or even if you don’t yet SEE any water damage but you KNOW there was a leak, contact a remediation company. Even a small amount of moisture in the walls can cause the growth of black mold. You should have a professional assess the damage and mitigate any further damage. We highly recommend Restoration 1 of Fox Valley. We consistently receive positive feedback from clients that we refer over to their team after a burst pipe.

🥳😉 Okay. Now that you’ve called your plumber, your insurance agent, and the restoration company, you should probably call your mom…

She misses you.

04/20/2024

Sharing because it’s plumbing adjacent (a lot of people don’t realize that plumbers ALSO work on gas lines.)

And I just really like this video. 😆 Thanks Nicor Gas.

11/02/2023

Just because it made me laugh and is loosely plumbing-related. 😁
- Jen

10/30/2023

I know we don’t post very often, but with colder temperatures coming, and the burst pipe at OHS, this feels like an excellent time to remind all our friends and neighbors to winterize those pipes. Prevention will cost you much less than repairs associated with frozen/burst pipes.

If we can help, don’t hesitate to give us a call.

05/06/2022

I never cease to be amazed by how thoughtful some of our clients are. Most clients never meet me, so I’m fully aware that it’s Jose they’re so fond of, but I’m happy to reap the benefits of the baked goods, fresh blueberries, fancy skincare products, and other treats he comes home with. 😆

I came home last night and found these vinyl stickers on the table. One of our clients had them made for us and sent them home with Jose when he stopped by to finish up a lengthy project. No reason - she was simply placing an order for herself and thought of us. How amazing is that??

Pierce Plumbing doesn’t have much of a social media presence, so I realize that very few people will see this, but I still wanted to express our gratitude, for this client, and for all of our clients that treat us as something more than a necessary evil. 🥰