02/07/2024
🔔 Important Notice to Our Valued Customers!
Past and Present.🔔
Ensuring clarity and mutual understanding is key to our service. In light of past experiences, we're compelled to emphasize certain policies to maintain the integrity of our work and uphold fair business practices.
1️⃣ Changes Midway Through Projects: If changes are requested halfway through a job, additional charges may apply to accommodate these adjustments. Your cooperation in this matter is greatly appreciated.
2️⃣ Respect for Completed Work: Please refrain from tampering with our completed work, even if it meets your expectations. Any interference will result in charges determined by our assessment of the situation.
3️⃣ Invoice Disputes: Once the final invoice has been settled, refunds will not be issued for perceived discrepancies. We urge you to notify us of any concerns within two weeks of completion.
4️⃣ Feedback and Satisfaction: Your satisfaction is our priority. If you're unhappy with any aspect of the completed work, please inform us within two weeks, and we'll address your concerns promptly.
5️⃣ Maintenance Clarification: We're not a maintenance crew for completed projects. If ongoing maintenance is required, separate arrangements can be discussed.
6️⃣ Estimates Reminder: Please remember that a quote/ estimates serves as an estimate of potential costs. Actual costs may vary based on project requirements.
7️⃣ If we do agree that a refund is acceptable it’ll take 3 to 9 weeks to receive this refund.
Additionally, we want to highlight that any interference with artificial grass, followed by subsequent complaints, will incur additional charges for rectification.
Your understanding and cooperation in adhering to these policies are highly appreciated as we strive to provide the best service possible.
Thank you for choosing Barefoot Landscaping and Earthworks
Warm regards,
Jacob Bleach
Founder/CEO
Barefoot Landscaping and Earthworks
If you have any questions or concerns please contact me through Facebook and or on my number thanks
Phone:0455354957
Appreciation: We sincerely appreciate all our past, present, and future clients. Thank you for your continued support and trust in our services.