05/09/2026
WHO ARE YOU ACTUALLY BUYING YOUR MODULAR HOME FROM? 🏠
It sounds like a simple question — but right now, it isn’t always clear.
There can be a significant difference between a modular home manufacturer or supplier and a registered builder who is legally responsible for delivering a completed home.
And for consumers investing hundreds of thousands of dollars, that distinction matters.
If we’re serious about improving consumer protection within the modular housing industry, one possible step forward is to change the way these projects are contracted.
Rather than a consumer purchasing a modular home directly from a manufacturer and then engaging a builder separately, perhaps the registered builder should be the consumer’s primary point of contract — with the builder then engaging the modular manufacturer.
Why?
Because the builder should be better placed to undertake due diligence on the manufacturer, understand the construction and compliance requirements, assess the quality of the product and manage the complete process from manufacture through to installation and completion.
Most importantly, it is ultimately the builder’s registration, responsibility and reputation on the line.
Structured correctly, it may also bring the project more clearly within WA’s established residential building and home indemnity insurance framework, providing consumers with greater accountability and protection.
It won’t solve every issue facing the modular industry.
But it could be a very good place to start.
Modular housing has enormous potential to play a part in addressing WA’s housing challenges. We shouldn’t make it harder for good modular businesses to operate — but we should make it easier for consumers to understand exactly who they are dealing with, who is responsible, and what protections they have before they hand over their money.
Better clarity.
Better accountability.
Better consumer protection.
And ultimately, greater confidence in the modular housing industry.
