06/07/2026
I've realized that hospitality isn't really about a specific industry.
It's about how we make people feel.
It's the warmth you notice before anyone speaks.
The thoughtful detail you didn't expect.
The feeling of being truly welcomed, noticed, and appreciated.
After years of creating experiences for others, I've become fascinated by the small moments that leave the biggest impression.
This summer, I'm travelling our beautiful country with a different lens.
I'm not just exploring new places. I'm seeking out the people, businesses, and experiences that define exceptional hospitality.
From inviting cafés and family-run wineries to boutique hotels, local bakeries, and hidden gems, I'll be looking beyond the destination to discover what makes an experience truly memorable.
I believe the best businesses, no matter the industry, have one thing in common.
They make people feel something.
Over the coming months, I'll be sharing stories from the road, highlighting businesses that create unforgettable experiences, and exploring what they can teach us about hospitality, leadership, and customer loyalty.
I'd love to hear from you.
What's one place in Canada 🇨🇦that made you feel genuinely welcomed?
It could be a café, winery, hotel, restaurant, shop, or another small business. I'd love to add it to my list as I travel this summer.