23/09/2024
Another tip ref wasting time waiting for on-line deliveries. I ordered a scythe from Germany - got to Limoges last Friday no problem... DPD did not send me update emails and when I logged onto their site it told me it had been transferred to Chronopost, The Chronopost site said on Friday the address was incorrect and impossible to leave a notice - rubbish as I have a letterbox! I was then able to reprogramme the delivery which I did and yet again was told (on Saturday) it could not be delivered - I contacted Chronopost and told them the address was correct! Thus on Monday it was 3rd time lucky. I checked the original DPD label and yes the address has been printed correctly but cut incorrectly so the address is not 100% clear - house number could be 5, 15 etc- don't they check it and why not phone or email me when in Eymoutiers???
Also I had to explicitly ask for Chronopost and DPD to automatically send me updates. For all such deliveries I leave the front door wide open with a note to leave the delivery in the hall and to call me if needed. As I have said before I prefer to get my items delivered to a local shop and pick it up from there as all this pratting around is just wasting my time,... guess the thing to do is check the delivery asap at the courier site and ensure you automatically get updates. Chronopost uses a bot (don't get me started) but they did add an additional label with my comment that the address which I repeated was correct....I was worried it was going to be sent back to Germany!