04/01/2026
Hello and a Happy and Healthy 2026 to everyone. Our ability to respond to breakdowns, boiler and heat pump issues will be defined by, firstly road conditions, and secondly by weather conditions. Our vehicles are appropriately equipped for winter conditions however our engineers will not be put at risk due to dangerous road / driving conditions. If we are inundated with calls we will unfortunately have to prioritise requests, and our regular customers, and vulnerable people, will be dealt with first. Please note our engineers are working outside of business hours - they work long hard hours in difficult conditions and know that is "their job" . . . however they have limits also . . . . If you have a boiler or heating problem please call me and I will do the best that I can to ensure you have heating and hot water. Bear with us we are "service driven" and will do what we can! Your interest and contact is appreciated
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