04/01/2026
❄️ MONDAY 5TH JANUARY ❄️
Due to adverse weather conditions, W & M Stuart Ltd will be opening as normal tomorrow but operating with skeleton staff.
With more snow forecast and a drop in temperature tonight, we are expected to receive a high amount of emergency call outs. Therefore, we would like to assure you, if you are an EXISTING customer, we will do our very best to get to you as soon as we possibly can. Due to the road conditions in some areas, this may take us slightly longer than usual.
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We would like to remind you all on a few important tips which can help prevent frozen pipes:
- Make sure you know where your main stopcock is in case of an emergency. This will enable you to quickly isolate the water.
- For some properties, pipework may be visible. For example, in the garage, under the front door hatch or under the kitchen sink. From experience, we have had some houses where the mains comes into the garage and is exposed to freezing. If you can, place a heater in the garage to prevent this.
- Make sure all pipework is well insulated. This can be done with temporary blankets or glass wool if you have to hand. We have plenty of pipe insulation in stock that can be collected.
- Throughout the day, run the taps throughout the house to keep the water moving.
- If you have inlays or hatches in the house where there is pipework, open them and let the heat from the house circulate.
- If you identify a frozen pipe, use gradual heat like a hair dryer or mini heater. Do NOT use a direct flame.
If you are an existing customer and have any issues, please contact the office on 019755 62913. Our office is open Monday to Friday from 7am to 5pm.
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We would like to thank all our customers for your patience at this time.
We hope you all enjoy the rest of your week and keep cosey!
W & M Stuart Ltd