23/09/2024
Hi, this is a message to all customers.
I just wanted to come on here and put your minds at ease a little.
I know of all of the customers who have been affected in the recent months with the struggles we've faced but I just want to assure you all that we aren't going anywhere. We have a tough 3-6 months ahead of us but we will make sure every customer either has their job fitted or alternatively if they choose to be refunded then a full refund will be given. This might not be an overnight fix but by the time we are finished nobody will be out of pocket.
We have started the process of talking to all of the customers and putting them in the picture of where we're at and how we plan to resolve this. If however, you haven't been spoken to yet then apologies you will be called but in the meantime if you would like to speak to us then my personal phone number is 07772039532. If I don't pick up straight away just leave me a message or drop me a text and I will get a call straight back to you. My personal email address is [email protected] you are also free to email me on that at any time. I must admit I'm not the fastest on facebook as I can only access it on a computer but feel free to message us direct and although it may take longer for us to get back to you we will as soon as we see the message.
Again, really sorry to everyone affected but we will put it all right. If you can work and bare with us we really would appreciate it so we can all get to the outcome we want in the quickest time possible.
Many thanks
John
