IC Assist - Insurance Claim Property Repairs

IC Assist - Insurance Claim Property Repairs Supporting property owners and businesses with insurance claims. Managing all aspects of the claim including the repairs. We'll manage everything on your behalf!

IC Assist are highly recommended insurance repair contractors and have over 10 years' experience managing building insurance claims. Although we specialise in water damage repairs and restoration, we can help will ALL types of damage to domestic or commercial properties. So, get in touch if you need assistance claiming for repairs following a: leak, burst pipe, flood, fire, storm, impact, accident

al or criminal damage to your property. It's not just our knowledge, experience and attention to details that sets us apart from other property repair companies. It also our unique FREE claims management service. The most vital benefit of choosing IC Assist is, we will professionally present your claim to your insurer to ensure it gets approved. (That's providing your policy covers you for the property damage). As soon as you instruct us to manage your claim, you don't need to do anything else. Right from the initial survey of the damage, through to completion of all repairs. We will also save you the time and hassle of contacting multiple contractors to arrange insurance repair quotes. IC Assist are a well established VAT registered business and will forward a professional quote for all necessary repairs direct to your insurer (in a format they will accept). If you've been asked to send your insurer precise measurements of the affected room(s) and pictures of the damage - we take care of this too. Our quotations include high quality photographs and a fully itemised breakdown. Our schedule of works provides your insurer with a fixed cost and not just a 'rough estimate'. Making a claim with IC Assist really is easy and stress free. As we will not only deal directly with your insurer and any representatives they appoint. But, we will also co-ordinate and oversee our carefully selected team of contractors to restore your property. We always try our best to minimise disruption to our clients. So, we'll plan everything around your particular circumstances. Every care will also be taken to protect your home and belongings whilst the reinstatement work is being carried out. We have very high standards, so pleased be assured that we will leave you with a beautifully restored property that's built to last! (For your peace of mind, we also provide a 12 month guarantee on all our workmanship as standard.)

We'll have all our equipment serviced and PAT tested again this month ready to help out those who've been impacted by th...
16/02/2026

We'll have all our equipment serviced and PAT tested again this month ready to help out those who've been impacted by the recent storms and flooding.

If you need help/advice with regards to your insurance claim or any drying queries, please feel free to give us a call. There is no obligation to use us or our drying equipment, no pushy sales, just helpful advice where needed.

14/02/2026

The deadline to submit applications to receive financial support to cover repairs or damages suffered as a result of Storm Claudia is approaching.
The cut-off is 5pm on Monday 16 February.
Please bear in mind that households should not reapply if they have already submitted an application.
For more information, visit monmouthshire.gov.uk/storm-claudia-financial-support-for-monmouthshire-residents

16/11/2025

For those impacted by the recent flooding in Monmouthsire, please see a link below with contact numbers and some general advice.

If you're making an insurance claim and need support, please feel free to message/call is.

To anyone affected by the recent flooding, we're able to offer free advice on making a a claim. Whilst not taking on any...
15/11/2025

To anyone affected by the recent flooding, we're able to offer free advice on making a a claim. Whilst not taking on any new claims right now, we'll be able to point you in the direction of one or two companies that can help.

If you've been impacted by storm Bert and need some advice or are looking for someone to manage the claim & repairs for ...
25/11/2024

If you've been impacted by storm Bert and need some advice or are looking for someone to manage the claim & repairs for you, call IC Assist on freephone 08004337290.

National Severe Weather Warnings are still in place across the UK as Storm Bert brings impacts across much of the UK.

Gale force winds can cause a lot of damage not just to your property, but also to neighboring properties too.If your roo...
18/02/2022

Gale force winds can cause a lot of damage not just to your property, but also to neighboring properties too.

If your roof, windows or building have been damaged by storm Dudley or Eunice, you can get free assistance with your storm damage insurance claim, by calling IC Assist a call on:

☎️ 0800 4337 290

“Three roofs blow off houses and crash into neighbouring properties and cars in Newport Full story here: https://t.co/7m55ZAixlQ https://t.co/F51W5TrvlA”

⚠ There are 20 flood warnings in place across England ⚠Be ready for the heavy rain expected this week from the back-to-b...
15/02/2022

⚠ There are 20 flood warnings in place across England ⚠

Be ready for the heavy rain expected this week from the back-to-back storms (Storm Dudley and storm Eunice)

ℹ️ Act now to prevent flood damage to your property.

To quickly check if your home could be at risk of flooding, click the link below 👇

🌐

Check your risk of flooding. View the latest flood warnings and alerts, get a flood forecast for the next 5 days, and check the latest river, sea, groundwater and rainfall levels.

When looking for an insurance repair contractor to restore your property, it's important to take your time and choose wi...
14/02/2022

When looking for an insurance repair contractor to restore your property, it's important to take your time and choose wisely.

Please feel free to click the link below 👇 to our Google profile.

https://g.page/ICASSIST?we

Here you can see pictures of claims we've successfully managed and restored. As well as, links to some customer reviews to give you an insight into what our clients liked most about our unique free service.

Ceiling damage as a result of a burst pipe or leak, is the most common type of escape of water claim that IC Assist are ...
10/01/2022

Ceiling damage as a result of a burst pipe or leak, is the most common type of escape of water claim that IC Assist are called in to help with.

When there's water pouring through a ceiling it's stressful and many people don't know what to do. After turning off your water supply and containing the water in buckets, call us on ☎ 0800 4337 290

Then just relax and leave everything else to us! As water damage repair and drying specialists, we will:

✅ Carry out a FREE water damage assessment.
✅ Photograph and measure all damaged rooms/areas.
✅ Take moisture meter readings to identify any hidden moisture beneath the surface of ceiling/walls/floors.
✅ Send your insurer a detailed insurance repair quote.
✅ Deal with your insurer on your behalf, to get your claim approved (as part of our FREE property claims management service).

We can install state of the art drying equipment straight away to limit the damage and stabilize moisture levels. This prevents mould developing and spreading as a result of the increased moisture levels. (As it can take some time for your insurer to approve your claim before repairs can begin).

Insurers are happy to cover these cost, as you are mitigating your claim by limiting the extent of the damage and preventing secondary damage to your property.

To learn more about the many benefits of using our professional water damage restoration service, click the link to our website below 👇

🌐 https://www.icassist.co.uk/water-damage-repair

Too see the video of hot water pouring through a kitchen ceiling, click the link below 👇

https://twitter.com/i/status/1479538104285507585

“One of the worst things for a home owner... Looked like pretty hot water Send your pics/video & tag with - Follow me on Insta as I do loads more there: https://t.co/SYALo9YDEr https://t.co/zk7TtaKOp9”

💦 Burst pipes are very common at this time of the year, as temperatures plummet causing water to ❄️freeze within the pip...
06/01/2022

💦 Burst pipes are very common at this time of the year, as temperatures plummet causing water to ❄️freeze within the pipe.

Popping your 🎄 Christmas decorations back up in the loft?

This provides an ideal opportunity for you to 👀 check your pipework is lagged and protected. Taking the time now, could help prevent a ceiling collapsing in your home and saves you the hassle and stress of having to make an escape of water claim.

Not sure who to call to fix your water damaged ceiling❓It important not to rush and to choose your ceiling repair contra...
17/12/2021

Not sure who to call to fix your water damaged ceiling❓

It important not to rush and to choose your ceiling repair contractor carefully. As there are potential risks when repairing ceiling damage:
⚠ Artex coatings used prior to 1999 may contain Asbestos.
⚠ Plaster ceilings could have old Artex underneath them.

In both instances, there is the potential for ☢️Asbestos fibers to be released into the air, whilst carrying out the ceiling repairs.

IC Assist have 1️⃣0️⃣ years' experience in repairing property damage and will ensure your repairs are handled with care.

Our surveyor is trained to 🧐 spot building materials that could possibly contain Asbestos. Where necessary, he will liaise with your insurer to get them to cover the cost of sampling and testing the coating.

If Asbestos is found, we will arrange for our licensed contractors to remove and dispose of it safely in accordance with HSE guidelines.

To learn more about our professional ceiling repair service, just click the link below to be taken to our website 👇

🌐 https://www.icassist.co.uk/ceiling-repair

Or call ☎️ 0800 4337 290 to book a FREE assessment and also benefit from FREE assistance with your insurance claim.

Address

12 Cathedral Road
Cardiff
CF119LJ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448004337290

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Water Damage Repair & Property Claim Specialists

Professional insurance repairs without the stress of dealing your insurer or multiple contractors!

We set up IC Assist to help property owners successfully claim on their building’s insurance for repairs following damage to their property. Our mission was and still is to make insurance claim repairs easy and stress free!

We felt it was important to not only help our customers understand the claims process, but to have someone to help and support them throughout the entire process. From surveying the damage, to dealing with the insurer and their representatives, through to managing and overseeing all repairs.

As most home owners aren't experts in insurance or repairing property damage, we also thought it was crucial they have a professional representing them to protect their interests. From the feedback we receive from our customers, this continues to be the most vital and beneficial part of our service. We use our years of knowledge and experience in managing insurance claims and property repairs, to ensure our customers get a full and fair settlement. One which covers all the necessary repairs in line with their policy wording.