13/05/2026
โ ๏ธ A quick explanation regarding customer supplied keys โ ๏ธ
Iโm often asked if I can program keys that customers have purchased online themselves.
Unfortunately, this is something I do not offer - and the reason is simple: reliability, warranty and protecting both the customer and my business.
There are thousands of aftermarket keys available online and, while some may look identical, the internal quality can vary massively. Poor quality or incorrect keys can cause programming issues, intermittent faults, remote failures, immobiliser problems or simply stop working altogether.
Because I cannot verify the quality, origin or compatibility of internet purchased keys, Iโm unable to provide any warranty or guarantee on them. If a problem develops later, it becomes extremely difficult to determine whether the issue is with the vehicle or the customer supplied key itself.
At Auto Access, I only supply and program keys that I know are correct, tested and reliable for the vehicle. This allows me to stand behind my work with confidence and give customers the reassurance and support they deserve.
I appreciate your understanding and hope this helps explain why professional auto locksmiths often have this policy in place โ