Service My Heat Pump

Service My Heat Pump Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Service My Heat Pump, Ely.

Service My Heat Pump for professional, manufacturer-trained engineers who can check and service your heat pump, resolve issues with your solar photo-voltaic (PV) system, and replace filters in Mechanical Ventilation with Heat Recovery (MVHR) systems.

Finding and fixing electrical gremlins this time. Due to the electrical connections entering the AC rotary isolators at ...
01/10/2025

Finding and fixing electrical gremlins this time.
Due to the electrical connections entering the AC rotary isolators at the top , water had got in over time and damaged the isolator, leaving the customer without heating.

Another Panasonic heat pump serviced and ready for the approaching winter. This one had a few recommendations on the rep...
22/09/2025

Another Panasonic heat pump serviced and ready for the approaching winter.
This one had a few recommendations on the report, such as UV and waterproof insulation on the external pipework, and some extra protection for the electrical and control cables.
We can service and troubleshoot on other heat pumps from multiple manufacturers such as Grant, Daikin, Samsung, LG, Vaillant, Nibe, Midea, and Clivet.

Annual service of a Panasonic WH-MXC09H3E5 R410a monobloc heat pump this morning in Ely. This system had bad flow and lo...
13/09/2025

Annual service of a Panasonic WH-MXC09H3E5 R410a monobloc heat pump this morning in Ely.
This system had bad flow and low system pressure, which we corrected, as well as adjusting some incorrect settings and a poor hot water sensor placement.
After we'd serviced the heat pump, and given the heating system a once over, we bled the radiators of air, checked the flow rates to make sure that they were where we wanted them to be, and wished the customer a happy weekend 👍
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We are seeing a lot of uninsulated external pipes and a lack of antifreeze (glycol) in the heating systems that we're vi...
12/12/2022

We are seeing a lot of uninsulated external pipes and a lack of antifreeze (glycol) in the heating systems that we're visiting recently.

Uninsulated external pipework will be adding to your energy bills and if you are unlucky enough to get a problem with your heat pump that can't be fixed on the day, then a lack of insulation and antifreeze will put your heat pump and external pipework at risk.

On top of these, poor settings and badly setup heating controls can also result in increased energy bills.

If you have any doubts about your current heat pump installation, please don't hesitate to get in touch for a free initial conversation with an expert.

12/12/2022

We are currently experiencing issues with our website hosting and emails. So please call, text, or WhatsApp to 07979 857857 and we will be happy to help. Thanks

Replaced this faulty expansion vessel the other day. It had never been checked and re-pressurised on any previous annual...
31/07/2022

Replaced this faulty expansion vessel the other day. It had never been checked and re-pressurised on any previous annual services!

We can also commission heat pumps. This morning it was 3 x Panasonic Aquarea monobloc heat pumps on a new build site. ...
16/07/2022

We can also commission heat pumps. This morning it was 3 x Panasonic Aquarea monobloc heat pumps on a new build site.

Swapped out a faulty sensor assembly on this 2017 Samsung monobloc heat pump. Hot work in the sunshine, but no more erro...
13/07/2022

Swapped out a faulty sensor assembly on this 2017 Samsung monobloc heat pump. Hot work in the sunshine, but no more error messages for this customer now! Another happy customer in Fordham, Newmarket!

Pressure relief valve had failed on this combination valve. Easy to pick up on an annual service visit and easily rectif...
13/07/2022

Pressure relief valve had failed on this combination valve. Easy to pick up on an annual service visit and easily rectified for the customer, saving them unwanted higher water usage bills! Another happy customer in Southery

Swapping out a faulty PCB on an LG Therma V heat pump. As the unit hadn't been working since February, the secondary cir...
13/07/2022

Swapping out a faulty PCB on an LG Therma V heat pump. As the unit hadn't been working since February, the secondary circulation pump had also seized, but soon got that up and running again. Another happy customer in Manea!

Hopefully you won't, but if you do need any help with your heat pump between Xmas Eve and New year, send us a message an...
24/12/2021

Hopefully you won't, but if you do need any help with your heat pump between Xmas Eve and New year, send us a message and we'll do our best to respond.

Underfloor heating controls is one of our areas of expertise. In this case we discovered that the original installer had...
17/12/2021

Underfloor heating controls is one of our areas of expertise. In this case we discovered that the original installer hadn't installed a connection between the underfloor heating wiring centre and the heat pump. Now that we have installed this, the system will only run when there is an actual demand, and the customer will see a considerable reduction in their heating bills. If you think that your heat pump or heating controls would benefit from a little TLC, please get in touch 👍

Address

Ely
CB62RE

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm
Saturday 8am - 12pm

Telephone

+447979857857

Website

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