17/07/2021
Your landlord must maintain your property so that is safe, healthy, and free from things that could cause you harm, For Example - Damp/Mould which is unhealthy.
This especially applies to Council & Housing Association properties.
You can get your repairs fixed quickly and get compensation for living in poor conditions that damage your health or personal belongings – or cause you inconvenience by not being able to use all of your homes due to outstanding repairs.
You must have reported the outstanding repair or the council or HA must be aware of the issue and they have failed to repair the faults in a reasonable time.
Repairs/Maintenance
Your council or housing association is responsible for -
•Internal and external structure
•Roof, windows, walls, and external doors/guttering
•Heating and hot water
•Sanitation – toilets, baths, all pipework, sinks, and drains.
•Electrical wiring
Your Council or HA is responsible for your Health & Safety - Your home should not have any of the below.
• Damp & Mould
• Windows that are Rotten/Leaking/Faulty
• Rats/Mice/Infestations
• No hot water or Heating Issues
• Poor Sanitation
• Dangerous staircase/Landing Area
It’s not your fault that the disrepair has caused the issues above – you pay rent and have tenant rights under the 'landlord and Tenant act' and the 'fit for habitation act'.
If you have reported your defects and your home is still in a state of disrepair, then call today – we will be able to tell you how to make a claim to allow you to
• Get your repairs completed.
• Claim for any damaged belongings.
• Claim for inconvenience.
• Claim for ill health.
We have helped many tenants receive the repairs and compensation they deserve, we can help you too. Its free to enquire - A two minute call with one of our friendly team could change the way you live