13/05/2025
The deadline for the role of Customer Service and Administrative Officer is approaching soon on 20th May - please contact us today for more information or to apply.
We're hiring! - Please get in touch if you have any queries or would like to apply.
Title: Customer Service & Administrative Officer
Location: Aldermaston (Office-based)
Hours: Full-time or part-time considered for the right candidate
Salary: Attractive Benefits Package
Company Description:
Access & Security Systems Ltd. has been providing supply and installation services of security shutters, grilles, screens, expandable barriers, and garage doors, since 1995 (30 years). All products are rigorously tested to recognized standards and our aim is always to provide first class service to secure properties, protecting the things that matter most to our customers.
Role Description: This is a full-time on-site Customer Service and Administrative Officer role located in Aldermaston, RG7 8EN. The successful candidate will be responsible for providing great customer service and administrative support, handling phone calls and email enquiries with professionalism, undertaking a wide range of administrative tasks including quotes, invoices and payments, scheduling of surveys, call outs and installation work, and ensuring timely accurate communication between the office and engineering teams. They will utilise well-developed clerical skills to ensure smooth daily operations for this small family business.
Qualifications:
1. 2+years’ experience in customer service, administration, and/or personal/executive assistance - experience in the security or service industry is a plus
2. Well-developed clerical skills
3. Professional phone etiquette and excellent communication skills
4. Detail-oriented and organised
5. Ability to multitask and prioritize tasks efficiently
6. Proficiency in Microsoft Office Suite (Especially Word, Outlook, and Excel)
7. GCSE/A-Level or equivalent (preferred)
For more information or an informal chat, please contact Peter at [email protected] or by calling 01189 817 300.
To apply, please send a recent CV and cover letter outlining how your experience and skills fit the role to [email protected] by 20th May 2025.