Heatwave

01/03/2024

There has been a product recall on certain models of Ideal boilers. Please see the link below to find out if your model is affected and what steps you need to take.

Product Recall for Ideal Heating Logic 2 Combi & System Boiler Range presenting a risk of fire.

14/02/2024

We are pleased to announce that we are now offering cover plans for your boiler and/or central heating system, spreading the cost of your annual boiler servicing and repairs.

Customers on plan can also take advantage of a discount on a new boiler should your existing appliance be found to be beyond economical repair.

Prices start from just £9 per month.

Please visit our website for details of our plans or call us on 01794 651123 for more information.

https://heatwaveonline.co.uk/gas-oil-care/

We look forward to caring for the future health of your boiler.

Hampshire based Heating Installation and Repairs

22/01/2024

Unfortunately our Citroen Luton van, registration YX14 OFH was stolen from outside our unit at 12:45am on Monday 22nd January.
It was last seen at around 12:55am heading in the direction of Timsbury being closely followed by a dark coloured Audi (possibly A3) which was also seen outside our premises at the time of the theft. If you have seen our van or have any information, please message us privately or call us on 01794 65113.

25/10/2023

We are hiring!

If you think you would be an asset to our team, send in your CV to [email protected]

Works Co-ordinator

We are looking to recruit a works co-ordinator for our busy office in Romsey. This will be on a full time, permanent basis, Monday to Friday 8am to 5pm. As an expanding independent heating company who carry out the installation, servicing and maintenance of gas and oil boilers, ensuring our customers receive a fast, friendly and efficient service is vital.

The duties will be:

Prioritising urgent customer calls and emails
Managing day to day enquiries via email and telephone
Upkeep and improvement of social media presence
Fleet management
Managing customer reviews
CRM system management
Ordering installation materials and parts
Day to day diary management and job allocation for our team of engineers
Registration of customer guarantees
Dealing with customer complaints and queries
Typing up and amending quotes
General office administration

The candidate should be a hardworking, self-motivated individual who can work well as part of a team as well as on their own in a fast paced, reactive environment. Previous knowledge of CRM systems would be an advantage but not essential.

The requirements for the role are:

Previous administrative experience
Good knowledge of Microsoft Office
Enthusiastic, proactive & self-motivated
Ability to work well under pressure and prioritise tasks
Excellent telephone manner
Good attention to detail

What we offer:

£24,000 - £26,000 per annum depending on experience
28 days holiday per year including bank holidays
Pension scheme
Bonus scheme
Full time role Monday – Friday
Free on-site parking

31/07/2023

❓❔Did you know we do air conditioning? ❓❔

We can supply, install and service air conditioning units.

Fun facts….
1. 🏝️Air conditioning units are currently VAT free when installed in a residential setting

2. 😎Air conditioning units can also be used to heat a space as well as cool it (dependant on the model)

Give us a call for a chat on how we might be able to help you 01794 651123 ☀️

21/06/2023

😌💙 Relax and let the experts handle it! 🧑‍🔧🔧 Professional boiler servicing brings peace of mind. Sit back, stay warm, and enjoy the comfort of a well-maintained boiler.

10/06/2022

** Gas Engineer Urgently Required **

We are looking to recruit a reliable, experienced and hardworking domestic gas Heating Engineer with good organisational and customer skills to join our expanding team.

Established in 2009 we are Worcester Bosch Accredited Installers based in Romsey and serve Hampshire and the surrounding area.

The ideal candidate will demonstrate a good level of experience and show confidence in domestic gas appliance servicing, fault diagnosis of gas boilers and heating systems, whilst developing relationships with customers ensuring repeat business and generating sales. The ability to be able to carry out installations would be an advantage.

Qualifications and skills required:
• Must hold current ACS gas qualifications
• Minimum 5 years’ service and breakdown experience
• Full UK driving licence
• Organised and proactive, with good communication skills
• Clean and tidy approach to work and high level of respect for customers and their homes.

What we offer:
• £38k annual salary
• 28 days holiday including Bank Holidays
• Company van
• Mobile phone
• Company uniform supplied
• Bonus scheme
• Pension Scheme
• Full time role, Monday – Friday
• Occasional overtime available

Email us [email protected] or give us a call on 01794 651123.

19/11/2021

We are looking to recruit an additional administrator for our busy office in Romsey. This will be on a job share basis 2 days per week (Thursday and Friday) and to cover holidays as required.

- Diary management
- Maintaining accurate customer records
- Chasing overdue invoices
- Processing card payments and customer finance applications
- Creating and following up customer quotes
- Placing orders with suppliers
- General office administration

The hours are 8am to 5pm Thursday and Friday. You will also be required to provide full time holiday cover (Monday - Wednesday) for our other administrator when necessary. The candidate should be a hardworking, self-motivated individual who can work well as part of a small team as well as on their own in a fast paced, reactive environment.

Ensuring our customers have a fast, friendly and efficient service is very important and previous administration experience is essential, ideally with knowledge of Microsoft Excel. Understanding of an appointment booking system would also be beneficial.

If you are interested in joining us, we would love to hear from you.

26/04/2021

Did you know we accept card payments? 💳

Its super easy too - just a quick phone call to the office and its done 🙂 01794 651123

23/04/2021

The 🌞 sun 🌞 is out!

Just because the sun is out, it doesn't mean you should forget about your boiler - an annual boiler service can help prolong the life of your boiler.

Call us now to book your service on 01794651123