Protect & Serve

22/05/2024

🎉 We’re thrilled to announce that The On Call Group has been shortlisted for the British Security Awards! 🌟

Special shoutout to our amazing engineers, Dan Harper and Carl Easson, for their great work installing a CCTV system at Furs and Feathers animal sanctuary. 🐱 They’re now in the running for Installer of the Year!

Our CEO, Lee Hosking, was moved by the sanctuary’s plea on social media and we were happy to help. 💪

We’re looking forward to the awards luncheon at the Royal Lancaster Hotel in July. Fingers crossed! 🤞

Thank you, Andrew Cooper, and the British Security Industry Association, for recognising our team’s efforts.

Read the full article here:
https://www.theoncallgroup.co.uk/press-articles/the-on-call-group-shortlisted-for-a-prestigious-national-award

01/03/2024

Get in touch with us if you have any concerns

BT CALLING THE CHANGES FOR ALARM PROVIDERS.

The roll out of the upgrade of old analogue telephone lines across the UK is signalling a big change for alarm providers as the industry prepares to future proof millions of customers…

Read the full blog and how this could affect you and your alarm system here: https://www.securehomesystems.co.uk/blog-news/bt-calling-the-changes-for-alarm-providers

16/01/2024

Fantastic news for our parent company and all the employees in our group On Call Group

21/12/2023

We would like to take this opportunity to wish all our customers and suppliers a very Merry Christmas and a safe and prosperous New Year

Our offices close tomorrow at 2pm until January 2nd but of course our monitored customers have the support of our 24 hour response team and our out of hours emergency engineers will be on the end of a phone to handle any major issues should you need our assistance during the festive break

See you all in 2024

26/10/2023

From the initial conversations with Aaron Knight to the installation which went well with no problems encountered. The engineer Robert Ford explained exactly what he would advise and carried out the installation with ease and with minimal disruption for us.

From the initial conversations with Aaron Knight to the installation which went well with no problems encountered. The engineer Robert Ford explained exactly what he would advise and carried out the installation with ease and with minimal disruption for us. ★★★★✰

18/10/2023

Courteous service. Description of item purchased, and financial details fully explained

Courteous service. Description of item purchased, and financial details fully explained. ★★★★★

23/06/2023

it was a good experience the engineer Luke was very efficient and polite. and soon got the system up and running.

it was a good experience the engineer Luke was very efficient and polite. and soon got the system up and running. ★★★★★

01/06/2023

A very interesting promotional session - involving the 'new' watch - this actually came at a time when I was considering 'purchasing' a similar item from another company. Clarification regarding the use/care and working of the item. relevant background info given involving current members use etc. Length of contract/cost/ instructions re installation/excellent - delivery negotiated with me - 5 Star experience .A good mixture of promotional info/guidance without being 'bullying'!!

A very interesting promotional session - involving the 'new' watch - this actually came at a time when I was considering 'purchasing' a similar item from another company. Clarification regarding the use/care and working of the item. ★★★★★

27/05/2023

Happy Pride Weekend to all our followers celebrating this weekend 🏳️‍🌈

17/05/2023

Aaron Knight was professional tbroughout, answering my questions and giving me all the answers necessary.

Aaron Knight was professional tbroughout, answering my questions and giving me all the answers necessary. . ★★★★★