Perfect Blinds Terms and Conditions (where customer measures & fits):
Changes to Orders & Cancellation
Please note that production of your blinds may often begin on three days of receipt of your order, therefore cancellation of your order or changes to your specifications will not be possible
Receipt of Order/ Order Acknowledgement
While our GPBLINDS online ordering system is designed to automati
cally generate an email order confirmation for each order received, please note that Perfect Blinds cannot guarantee that such order confirmation will be received in your email account. Upon placing an online order with one of our team member for blinds and in the event that an order confirmation has not been received by the customer, please note that it is for the customer to email at: [email protected] in order to obtain verification of receipt of your order by GPBLINDS. In the event of disagreement or dispute regarding sizes or specifications of blinds received by a customer ,Perfect Blinds will require that the order confirmation is messaged by the customer to GPBLINDS by phone or Facebook messenger. Blackout Blinds
Please note that none of our blinds (including blackout blinds), provide total blackout, as there will always be ingress of light into the room around the sides, top ,bottom of the blinds and across the little holes. Blackout Blinds will block out most of the light and will also provide great privacy, but will not provide total darkness in your rooms. Returns, Replacements and Refunds
It is the sole responsibility of the customer to ensure that the measurements supplied are accurate and that all choices made are correct. Each blind is custom-made to the exact specifications of each customer therefore incorrectly specified blinds cannot be accepted as returns for exchange or refund. When you receive your blinds, please check that it has not been damaged in transit. If damage has occurred in transit, please do not accept the package. If very slight damage has occurred to the packaging, please add after your signature: “some damage noted”. Blinds signed for as being in good condition by the customer cannot later be accepted back by GPBLINDS as returns due to damage. Please note that GPBLINDS cannot accept any responsibility for claims for damage, loss or shortage, except when notified to us by e-mail within 2 days of receipt of blinds. Please note important information regarding colour(s) of products
Actual colours may vary. This is due to the fact that every computer monitor, laptop, tablet and phone screen has a different capability to display colours and that everyone sees these colours differently. We try to edit our photos to show all of our products as life-like as possible, but please understand the actual colour may vary slightly from your monitor. We are not taking responsibility of colour variations. Please do not dispose of the packaging until after your blinds are fitted and you are happy with them. If there is a problem with your blind, please contact us immediately on (086)3203043We will work with you to resolve the problem. If your blind needs to be returned to GPBLINDS for examination, repair or replacement, please note that GPBLINDS cannot accept courier charges for returns, except as explained below. When you contact us on (086)3203043 we will give you the relevant returns address for your particular product. Responsibility for proper and secure re-packaging of returned blinds is the sole responsibility of the customer. Courier charges for returns, to be borne by the customer. Poorly packaged blinds being returned to GPBLINDS will not be accepted from the courier company. Returns will be carefully examined by our customer care team. If a fault is verified and lies with GPBLINDS , then the blind will be repaired or replaced at the sole discretion of GPBLINDS .If no fault is found with the blind by GPBLINDS then all courier costs associated with the return will be borne by the customer before the blind will be re-dispatched by GPBLINDS to the customer. In the event that a blind is made and supplied incorrectly to the incorrect size or specification etc. by GPBLINDS , or is flawed in any way, it will be the sole decision of GPBLINDS whether to repair or replace the blind, or to refund the customer. Delivery lead-times
Every blind is custom-made to order. At GPBLINDS we will do our very best to ensure that your blinds are made and dispatched to you within 15 - 25days of receipt of your order, but delays can sometimes occur due to unforeseen circumstances. Please note that production of your order may often begin on three days of receipt of your order, therefore cancellation of your order or changes to your specifications will not be possible. Guarantee
At Perfect Blinds we use only high quality components and fabrics to ensure years of trouble free operation from your blinds. Each and every blind is quality checked before leaving our factory. Sometimes however, things can go wrong. At Perfect Blinds we guarantee all our blinds for a period of one year against defects and faulty workmanship. If your blind arrives to you flawed or if a fault occurs within this guarantee period, it will be our sole decision whether to repair or replace the blind, or to refund the customer. This guarantee does not cover faults arising from incorrect fitting by the customer or from problems arising from abuse or damage caused to the blind. If a problem arises outside the guarantee period, please call us on (086)3203043 We are here to help and advise.
