20/03/2026
Status Note on Accessibility Audit of Ministry of Health and Family Welfare website (www.mohfw.gov.in)
Information based on the Ministry of Health and Family Welfare (MOHFW)'s Response to the Right to Information Application (April 2025)
Abstract — This blog, as part of a collaborative effort of The Sangyan and Poornamidam , presents a status note on the accessibility audit of the official website of the Ministry of Health and Family Welfare (www.mohfw.gov.in), based on information obtained through a Right to Information (RTI) request filed by the author. The RTI response dated 29 April 2025 provides official confirmation of the Ministry's initiative to undertake a structured accessibility audit to evaluate and improve the inclusivity of its digital platforms.
According to the response and the attached work order, the Ministry allocated ₹3,71,700 for the audit, which has been assigned to the CABE Foundation [Centre for Accessibility in Built Environment Foundation]. The audit covers key aspects of digital accessibility, including website design and navigation, visual indicators such as colour contrast, availability of text alternatives for images to support screen readers, and overall usability for persons with disabilities. The exercise is intended to ensure compliance with Rule 15 of the Rights of Persons with Disabilities Rules, 2017, as well as national standards such as the Guidelines for Indian Government Websites (GIGW).
The scope of work also includes documentation of accessibility gaps, recommendations for corrective measures, training sessions for relevant stakeholders in collaboration with the Department of Empowerment of Persons with Disabilities, and monitoring of implementation. The audit process involves multiple rounds of testing, including regression testing, and aims to strengthen institutional capacity for sustaining accessibility standards in digital public infrastructure.
Overall, the RTI response highlights an ongoing effort by the Government of India to advance an inclusive and universally accessible digital ecosystem in the governance structure, ensuring that public health information systems become more accessible, usable, and equitable for persons with disabilities.
At Poornamidam, this engagement aligns with our continued focus on research, advocacy, and evidence-based conversations at the intersection of accessibility, governance, and inclusive digital ecosystems, in collaboration with The Sangyan.
Read the full status note: https://poornamidam.medium.com/status-note-on-accessibility-audit-of-ministry-of-health-and-family-welfare-website-www-mohfw-gov-i-4c4bfd0f1b16
Right to Information application filed, and the status note prepared by —
Adv. Abhishek Kumar, Founder and Curator of The Sangyan - द संज्ञान and the ‘Build Forward Better’ Campaign, in collaboration with Ar. Kavya Poornima Balajepalli , Founder and Curator of Poornamidam and 'We All Belong' campaign.
Alt Text (Accessible Description): An infographic titled “Digital Health for All: MoHFW’s Roadmap to Universal Accessibility” presents a visual summary regarding the accessibility audit of the website of the Ministry of Health and Family Welfare (MoHFW), Government of India. The design uses soft watercolour tones of blue, green, and beige with icons related to healthcare, accessibility, governance, and digital systems. At the top left and top right are the logos of The Sangyan and Poornamidam, respectively. At the centre is an Infinity Loop (convergence of inclusion and sustainability) with its motto of “For the Common Concerns of Humankind”. The left section highlights strategic investment and compliance, showing a ₹3,71,700 budget allocation for conducting a comprehensive accessibility audit of the MoHFW website. The information is noted as being based on an RTI response dated 29 April 2025. The infographic states that the audit ensures compliance with Rule 15 of the Rights of Persons with Disabilities Rules, 2017 and is carried out through expert-led auditing by the Centre for Accessibility in Built Environment (CABE) Foundation. The central section describes a holistic digital audit scope, indicating that the review covers website navigation, colour contrast, visual indicators, and compatibility with screen readers to support inclusive access for persons with disabilities. The right section presents a Framework for Universal Design, highlighting capacity-building initiatives conducted jointly with the Department of Empowerment of Persons with Disabilities, along with rigorous testing procedures, including two rounds of physical testing and regression checks at MoHFW offices. Along the bottom, three core objectives are illustrated: visual accessibility indicators, user-friendly navigation, and compliance monitoring, aligned with the Guidelines for Indian Government Websites (GIGW) to ensure long-term accessibility and usability of digital public health platforms. The infographic concludes with advocacy hashtags: , , , , and , emphasising inclusive digital governance. Overall, the infographic communicates how a government-supported accessibility audit — funded through a dedicated budget and implemented with expert oversight — aims to improve the accessibility, usability, and inclusivity of the MoHFW website as part of broader efforts toward universally accessible digital public health infrastructure in India.