08/04/2021
So…
I felt compelled to create this post once again, to try and steer people to an informed decision regarding to purchasing solar for their homes. I am so disappointed to continue to read ads and posts from so called “solar experts” that are in the industry to do nothing more than overcharge and take people for their money. My main goal here is to provide some education that might help you make the most informed decision when deciding if solar is right for you.
When looking at making a solar purchase, the single most important factor isn’t the system itself, but the company installing the system. It all starts and finishes with them. How do you know if they are on the level with you, and have your interests, not theirs, in mind?
Research!!! Don’t make a snap decision to purchase a system at the kitchen table with the “nice young man/woman”. This is not a small purchase, and you owe it to yourself to research it. I always recommend checking Yelp first. A reputable company will have mostly positive reviews, normally over a 4.5 rating. Read them!! Especially the bad ones. Is there a trend? Bad installs? Leaks? Promises not kept? BBB is next, and of course friends that have solar.
For the most part, a solar install is a pretty straight forward process. Ask the question ls about their install team. Do they do their own installs, or are they sub contracted out? Using a sub contractor may not be a bad thing, but it does add another layer of people involved in your project, and if there ever is an issue, how hard is it going to be to track them down to fix it?
How long has the company been in business? Are they “Two Chucks in a Truck” Solar Company that will give you a great deal since they are small and hungry?
Does the company work with supply houses that are going to Pre-Lien your property? This is becoming a huge problem with fly by night solar companies. They buy the equipment for the install on a job by job basis. This practice creates a pre-lien situation with the supply house. It is their protection to get paid if the company bails on their account with them. They come after the homeowner for payment. I worked for a company early on in my solar career that did this, and it is not a pleasant conversation to have with a homeowner that they will receive a certified letter with a pre lien included.
Let’s move on to the equipment itself. The warranty is extremely important, and you need to read the fine print when it comes to it.
All companies these days offer a 25 year warranty on their systems, but what does that really mean? Let’s take a mid line panel. The stated manufactures warranty is 12 years. The solar company will then warranty the product for the next 13 years themselves. If you trust the company to be in business, then you should be ok. But what happens in year 13 if a panel fails and the company you bought the system from is no longer in business?
Yep, you are out of luck!
Now, all is not lost, because there are manufacturers offering 25 year warranties themselves. This protects the homeowner in the even of the company disappearing.
Inverters. Most inverters are warrantied for 12-25 years. You need to read the fine print here as well. SolarEdge, our inverter of choice, has a standard 12 year warranty… but they offer an extended warranty up to 25 years. Once again, protecting the customer against a company not being around.
Don’t let a company steer you to their preference of an inverter. One of my biggest pet peeves is when a company fibs about the different technologies. A company that sells micro inverters will tell you how bad a string inverter is… but will leave out the part about optimized string inverters being equal to it better in some applications than a micro inverter. Once again… do your due diligence on the equipment.
Part 2…. Tomorrow…