06/04/2026
Not Every Pool Project Is Created Equal...
Twenty years ago, we installed this customer's above-ground pool. Over the years, it became more than just a pool—it became a place where children grew up, grandchildren made memories, and summers were enjoyed together.
When she called and asked us to replace it, we said yes.
Truthfully, above-ground pool replacements like this are some of the most difficult projects we take on, and there are many reasons why most companies avoid them.
This wasn't just an oval pool—one of the most structurally complex above-ground pools to install—it was completely surrounded by a deck built tightly around the original pool. After 20 years, finding an exact replacement was impossible. Modern pools have different support systems, wider or narrower top rails, larger uprights, and different engineering requirements than pools built decades ago.
What looks simple from the surface quickly becomes a challenge once the project begins.
As we removed the old pool, we discovered that portions of the deck framing had to be modified to accommodate the new structure. Some supports were even encased in concrete, requiring additional demolition and reconstruction just to make the new pool fit safely and correctly.
Could we have seen all of these issues beforehand? Some, yes. All of them? No. That's the reality of replacement projects. Many challenges only reveal themselves once the old pool is removed and the new one is being assembled.
We understand how frustrating that can be for a homeowner. It's frustrating for us too. Nobody wants unexpected costs, extra labor, or changes to the finished appearance.
But here's what matters:
We stand behind our customers.
Even though this project has taken far more time and labor than originally anticipated, we're going back to help trim out and replace deck boards so the finished product looks as good as possible. Not because we have to, but because we care about the people who trust us with their homes.
Sometimes a project isn't about maximizing profit.
Sometimes it's about honoring a customer relationship that has lasted 20 years and making sure the final result is something everyone can be proud of.
Thank you to all of our customers who understand that quality work, honesty, and doing the right thing still matter.
— Trolls Hob
1987 Hwy 53w Jasper ga 30143 706-253-7727
