01/23/2026
Be ready for the freeze!
For those of you with outdoor tankless water heaters… share to a friend
Outdoor tankless heaters have built in freeze protection AS LONG as they have power. However, the pipes going into the heater are susceptible to freezing. Best protection is a pipe cover with lots of insulation and heat tape is even better.
If you are worried about pipes freezing, run a small amount of hot water through fixture furthest away from heater. Enough water for a flow, but not enough for heater to fire up (less than .5gpm).
If your pipes do freeze, you can thaw them out with a hairdryer or low heat gun and some patience.
If you lose power and concerned about freezing..
Turn off main water at meter and open all pipe fixtures in house, including outdoor hosebibs, to drain all pressure from system.
There is also a draining procedure for different water heaters that you can easily find by googling the manual for your water heater brand and model.
For future protection, we offer heat tape installation with insulation as well as a battery backup to prevent heater components from freezing in case of power outage. 
None of these actions are difficult and if you are proactive then you can easily save yourself thousands of dollars.
ALSO, disconnect any hoses from your outdoor faucets and wrap them with a towel and some duct tape.
If at any point, you suspect a frozen pipe, immediately shut off water to house to prevent further damage. Check as soon as possible to make sure that you are prepared and understand how to turn off your water. Every second counts in that emergency.