01/27/2026
We are almost caught up on back ordered items and will ship your orders when it is safe to do so. We had to unfortunately cancel many orders due weather, staffing issues, and plants dying left and right we have been cautious to ship so I very much apologize for the delays. Rest assured I am making changes to the business so we don’t have these issues again
Subscription boxes are waiting till they are safe to ship as well, there was also an issue with some customers orders not flowing correctly to the api which means we didn’t see the orders. Needless to say it’s been a mess for a few weeks but almost caught up! Also we are pausing future shipments until this Is caught up. If you have a yearly subscription you will still get 12 shipments but we may skip February and march in extra cold areas.
Eleanor is off for a few weeks and I will be answering messages and have been. Sometimes your messages don’t go through or go to spam so if you aren’t getting an answer you can call, however most of the messages should be answered by this post. There are currently around 30 orders waiting. It’s not a lot but the weather is making it really hard to ship. We will do better. Thanks for your patience guys!
