Platinum Service Group

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Platinum Service Group Platinum Service Group is a full-service restoration & construction company serving residential & commercial properties. Contact us today!

Proudly family owned and rooted in Decatur, TX we combine small-town values with nationwide capabilities. Platinum Service Group provides water damage restoration, fire damage restoration, storm damage repair, emergency board-ups, temporary roofing, demolition, and full-scale rebuilds in Decatur, TX and throughout Wise County. We also specialize in residential and commercial construction, renovations, and kitchen and bathroom remodeling. Our team delivers fast, reliable, professional service to homeowners, businesses, and property managers across Decatur, Bridgeport, Alvord, Boyd, and nearby North Texas communities, with 24/7 emergency response. Whether you're planning a new project or need expert restoration work, Platinum Service Group ensures top-tier craftsmanship and customer satisfaction.

Cover your outdoor faucets before the first freeze. ❄ It takes a minute and can save you from a burst pipe. If one does ...
11/02/2026

Cover your outdoor faucets before the first freeze. ❄ It takes a minute and can save you from a burst pipe. If one does burst, we're here 24/7.

Save our number: (817) 929-4119 · platinumsg.com

Skip the candle, use a battery light. 🎃 A lit pumpkin on a porch full of dry leaves is an open flame. A battery light gi...
10/31/2026

Skip the candle, use a battery light. 🎃 A lit pumpkin on a porch full of dry leaves is an open flame. A battery light gives the same glow without the risk. Happy Halloween from all of us at Platinum Service Group.

👉 platinumsg.com or (817) 929-4119

Someone scratched up this brand new floor. On purpose.It sounds like a nightmare, but hear us out. Hand-scraped hardwood...
10/29/2026

Someone scratched up this brand new floor. On purpose.

It sounds like a nightmare, but hear us out. Hand-scraped hardwood gets its texture from marks worked into each board by hand, so no two boards look alike. Then real life happens: the dog skids around the corner, somebody drops their keys, and the kids run toy trucks down the hallway. On a glossy, perfect floor, you’d see every bit of that. On this one, it just blends in.

Is LVP tougher against water? It is, and we’ll always tell you that straight. But there’s something about real wood that gets better as a house gets lived in.

For homeowners here in Decatur, across Wise County, and around DFW who want a home that doesn’t look like everyone else’s, this one’s for you. Go against the grain. 🪵

⭐⭐⭐⭐⭐ "Tom and the team at Platinum have completed several projects for us across both residential and commercial proper...
10/28/2026

⭐⭐⭐⭐⭐ "Tom and the team at Platinum have completed several projects for us across both residential and commercial properties. They are always transparent and easy to work with." Garret F.

Residential or commercial, one trusted crew. 👉 platinumsg.com or (817) 929-4119

10/27/2026

Oh, you thought that conversation was private? 🙃

Sometime this week, somebody here in Wise County sat at the kitchen table and said "we should really update the house." Then they looked at the carpet from 2004, sighed, and changed the subject. Classic.

Well. The flooring's here now. We didn't plan this. Your phone did. Take it up with your phone.

From damage to done, one crew, start to finish. 🏡 We dry it out, rebuild it and hand you back a home you're proud of.👉 p...
10/26/2026

From damage to done, one crew, start to finish. 🏡 We dry it out, rebuild it and hand you back a home you're proud of.

👉 platinumsg.com or (817) 929-4119

Check this out! One Team. Multiple Solutions. Family owned companies serving DFW.
10/24/2026

Check this out!
One Team. Multiple Solutions.
Family owned companies serving DFW.

Kitchen, laundry and a media room, finished by the same crew. 🔨 Cabinets, tile, lighting, paint and the trim that makes ...
10/23/2026

Kitchen, laundry and a media room, finished by the same crew. 🔨 Cabinets, tile, lighting, paint and the trim that makes it read as done. Whole-house remodels alongside the restoration work, so the build back is in-house either way. 👉 platinumsg.com or (817) 929-4119

10/22/2026

It started as a little wet spot on the carpet in their closet. The kind you step in, frown at, and hope dries on its own.

It didn't. Underneath was a soaked pad, and the culprit was a clogged AC condensate line that had been quietly dripping where nobody could see it.

This is where it's tempting to grab some towels and a box fan and call it handled. The trouble is that water doesn't stay where you can see it. It wicks up into drywall, soaks into baseboards, and settles into the subfloor, and all of that can feel completely dry to the touch. A moisture meter tells the real story, and drying equipment sized for the job pulls water out of places a fan never reaches. Skip that step and you can end up with mold or damage that shows up weeks later.

Platinum tore out the wet pad, metered the walls to see how far the water had traveled, and brought in drying equipment to get everything back to dry. Once that was done, our Clean Master team sanitized the carpet so the family wasn't just left with dry, they were left with clean.

Sometimes it takes two crews to make one problem disappear. We're glad we get to work alongside good ones!

10/20/2026

This year's Sh****ns & Guitars event FAR surpassed our expectations! We were so proud to have all 3 of our teams, Clean Master Carpet Cleaning, EMG Heating and Air and Platinum Service Group been there as the presenting sponsors to support Jax, a 13-year-old fighting a rare genetic condition called Leigh’s Syndrome.

This amazing event raised over $251,000 to fund research working toward gene therapy that could change the lives of kids with this disease. To learn more visit https://curecmt.org/our-impact/faces-of-cmt/jaxson.

Address

4334 US/380
Decatur, TX
76234

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