12/10/2024
Help wanted!
**Customer Service Representative**
Office is located in eagle point/ boarder of white city
**Job Type:** Full-time/Part-time, Remote as well
At Ronin pluming, we pride ourselves on delivering exceptional plumbing services to our community. Our team is dedicated, skilled, and passionate about providing top-notch customer service. We are currently looking for a Customer Service Representative to join our dynamic team.
**Responsibilities:**
- Answer incoming customer inquiries via phone, email, and chat in a friendly and professional manner.
- Schedule appointments for plumbing services and follow up with customers as needed.
- Provide accurate information about services, pricing, and promotions.
- Handle customer complaints and issues with empathy and a proactive approach.
- Maintain customer records and ensure all information is up to date.
- Collaborate with the plumbing team to ensure timely service delivery.
- Assist in other administrative tasks as needed.
**Qualifications:**
- High school diploma or equivalent; additional education or certification in customer service is a plus.
- Proven experience in customer service or related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in Microsoft Office and customer management software.
- Ability to work in a fast-paced environment and handle multiple tasks.
**What We Offer:**
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and friendly work environment.
- Employee discounts on plumbing services.
-401k
-healthcare
**How to Apply:**
If you are passionate about helping others and want to be a part of our team, please send your resume and a cover letter to [email protected] or call/message 541-787-3122