In Dec 1977 James D Jacob (Jake) and eldest son James Jr. (Bud) founded the Jacob Co. At that time Jake was the Vice-President with Central Hardware Corporation working out of their national headquarters in Bridgeton, Mo. His duties included overseeing the installed products division for all the stores throughout the Midwest. He saw firsthand the 2 most common traits contractors possess. They over
promise and under deliver. Jake approached Bud in the fall of ’77 and said “if we run a home improvement company on a few simple principles we can be very successful. First, really “care” for our customers by listening to their wishes and needs. Second, simply do what we say we are going to do. Finally, if we cannot fulfill their wishes, we will help point them in a direction for their particular needs. Jake and Bud quickly set their plan into motion. After convincing the bank to lend them needed start-up money they soared into the small business world. The two of them had no idea this new little business would grow into one of the region’s top remodelers with national recognition. During our first years in business Jake was always telling the crews that Quality was the most important thing and this became our motto… “Where Quality Counts”. Scott Jacob took over as President in 1994 and expanded the retail division. Jake passed away in 2000 after a long battle with cancer. He left behind a family business that to this day still believes in the values that it all started with in 1977. Jacob is still family owned and operated. Owners Scott and Beth Jacob work together with a great staff to keep Jacob at the top of the remodeling industry. Our CORE VALUES:
WE CARE about our customers and our employees. TEAMWORK, all our team members understand they are part of something bigger – THE TEAM. COMMUNICATION, all team members understand that this is the biggest shortcoming of most companies in our industry, and they will always strive to keep our customers in the loop. EXTREME OWNERSHIP, simply put all team members will take ownership of their roles. GROW OR DIE, Dad always said if you aren’t growing you are dying. This is not about money rather maturing as a team and becoming better every day at delivering a great customer experience. Dad, thanks for all you taught us. We will continue to place caring above short term gains. You would be proud!
