01/29/2026
There was a situation today we must address. Went to make keys for a realtor we have worked with for years. A vacant property they needed keys for so they could list it. We did knock on the door as we always do before entering a property. When opening the property we found out the property was not vacant. When we heard it wasn’t vacant shut the door and got on the phone. The realtor was part of a scam claiming they were the owners, paperwork signed and everything and put us in a situation that could have caused harm or worse. Never put in this situation before. We apologied to the tennant but now see that we have to put precautions to protect ourselves and others. Scams everywhere never expected this so will make changes to protect everyone.