05/21/2026
Testimonial Thursday!
"Week before last, the AC in our condo suddenly started running longer and longer each day, until it ran almost the 24 hrs one day. Investigation of all of the components (still quite new) revealed a leak in the refrigerant line, which happened to run under the building. We then learned that the replacement had to make a longer, complex run to the roof then down through other units to ours. Initial replacement estimates were much higher than expected, and we were stuck - no AC! A friend referred us to Art at Epic, saying they had solved the same problem for several other owners in our neighborhood more economically. I contacted Epic last Monday morning, and they sent Rob out that same day to investigate and provide an estimate. Epic then prioritized our job for Wednesday in spite of a packed schedule (since we had no AC). Art and his team showed up early with a lift and worked a long day to make the long refrigerant line run, reconnect the indoor and outdoor units, recharge the refrigerant and test - the system was up and running by 4pm! Art then came back the next morning to make sure everything was ship shape and it has run flawlessly since. Many thanks to Art, Rob and the entire Epic team for a fantastic experience of extraordinary service, and all at a fair price!" - Todd B
