07/02/2026
As we enter the holiday weekend, I wanted to share a couple of things. Keller Services Heating and Air Conditioning will have a technician available for emergency on-call services if needed. However, as homeowners, if your unit stops working or is not functioning correctly, you can take a couple of steps before calling the professionals. Here are a few:
1. Issues with the thermostat ~ Check whether it requires batteries. Check the programming; it may have reverted to the factory setting.
2. Checking your air filter regularly ~ We recommend checking or changing your filter monthly. If you have a 4" filter, it can last up to 6 months, but please check it monthly to determine whether it needs to be changed. If you have a 1" filter, it should be changed monthly.
3. Breaker flipped. We recommend resetting a flipped breaker only once, as recurring issues indicate a problem with your system that needs to be addressed.
4. The unit is blowing hot air. Check for ice on the outdoor line running from the home to the condenser. If you see ice, check your filter. If the filter is clean, turn the unit off, turn the fan on, and then call your service professional.
5. The house is getting hotter. If the temperature in the home continues to rise, please refrain from turning the thermostat down. There are a couple of things to consider regarding this topic: The unit could be frozen, or a component may not be working correctly, which could cause further damage. Please check whether your filter is clean and whether there is ice on the outside line. Please turn the unit off and call your service professional.
6. It is normal to see a couple of degrees' difference between the thermostat setting and the reading in the afternoon or evening, especially in extreme heat. For example, the thermostat may be set to 72 and read 74-76. Your unit can run continuously, depending on the thermostat setting (see below) and the age of the home, HVAC unit, windows, and attic insulation. Once the sun goes down, the temperature should reach the desired level overnight. If not, please get in touch with your service professional.
7. Water is leaking from the outdoor pipe. Check to see if your drain pan under the unit has water; if so, you may have a clogged drain.
8. Thermostat settings for Texas heat ~ If you are away during the day or traveling, we recommend setting the thermostat to 78°F instead of turning the unit off completely. The higher you set it, the longer it takes to cool down, and the harder the system has to work.
As always, if we can be of any help with your comfort needs or if you have questions or concerns, please don't hesitate to reach out at 817-653-3537.