02/17/2026
Hey everyone!! I don’t post here that much anymore, just been busy with life! But I wanted to bring up something that has been in my heart a bit this week.
We have been on vacation with the kids. As many of you know, those days get shorter and shorter as they get older. We are in the phase of sucking every ounce of time we can get from them out of them as they are getting older because we might not be as cool as we think we are. 😂 Imagine that.
While we have been on vacation, we have been called and messaged on our cell phones or texted numerous times about well issues or service calls. Once while I was driving 65 mph down 95 in 6 lanes of traffic and my phone just wouldn’t stop alerting me. 🤦🏽♀️ dang technology. I will admit. I have been short with a few people in that time. (Sorry Travis!)
But here’s the thing. I have amazing employees. Courtney will answer the phone or return calls really quickly depending on the level of emergency. (No waters get calls back quickly. Want to pay you bill? She might call you even faster. Well estimate? It can wait until normal business hours.) Bryce, Dustin, Dann, Mike, and Shawn are rocking service and drilling while we are gone this week.
What I am saying is please please please, call the office first. 989-379-3266. They can actually answer questions faster than me since I don’t have my computer with me, I don’t have my files with me, and honestly, we really want every 5 minutes we can with our kids whenever we can.
We take everything to heart. This business is our life after our family. If you have concerns that are not getting answered through the office, feel free to reach out to us directly, because we really do care that you are getting the best service we can provide.
Thank you for understanding.
-Rachar