Refund policy
We have a 24 hour return policy, which means you have 24 hours after receiving your item to request a return. Items must be returned with tracking within 48 hours for delivery to be eligible for a refund. To be eligible for a return, you must contact us within 24 hours of delivery and provide detailed pictures and a detailed explanation of your issue. Your item must be returned in t
he same condition that you received it. You must return it to the post office with scanned tracking within 48 hours of delivery. To start a return, you can contact us at info: [email protected] . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info: [email protected]
Damages and issues
Please inspect your order upon reception and contact us immediately (within 24 hours of delivery) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items
Items that have been kept longer than 24 hours after delivery without contacting us about your issue (providing detailed picts & an explanation will not be eligible for a return. Items must be returned with tracking within 48 hours for delivery to be eligible for a refund as well. Refunds
We will notify you once we’ve received and inspected your return. Your credit can only be refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
