07/28/2025
Customer Response ⭐️
We’re grateful to receive feedback like this from our valued customers. Here’s a recent review that truly highlights our commitment to quality and service:
“Recently, I needed to replace the water heater in a condo that uses gas for both heating and hot water — not a typical setup. It required a specific 199,000 BTU water heater, which isn’t inexpensive. I was referred to Michael Russo Plumbing, a family-owned business with an excellent reputation, and after working with them, I now understand why.
When I first called and provided the model and serial number, the owner personally answered. He immediately recognized that this was a specialized and costly unit. Rather than just giving me a quote, he expressed genuine concern about the price and offered to call me back after doing some research. True to his word, he called back within ten minutes, having confirmed the specifications, compared options, and located the exact model at the best possible price. That level of honesty and effort is rare.
Nico, the installer, was incredibly personable and professional. He thoroughly explained the installation process, ensured I understood everything, and completed the work efficiently. The entire experience was professional, clean, and seamless from start to finish.
If you’re looking for a plumbing company that is honest, responsive, and truly committed to doing things right, Michael Russo Plumbing is the company to trust. Highly recommended!”
Thank you for trusting us with your home. We’re always here to help with any plumbing needs!💧🔧
Contact Us 💬
Have a plumbing project or need expert advice? Reach out to Michael Russo Plumbing today!
📞 Phone: 781-595-2732
📧 Email: [email protected]
🌐 Website: https://www.michaelrussoplumbing.com/
We look forward to serving you! 😊