08/04/2026
Ever wonder why a "quick fireplace inspection" turns into a $3,000 sales pitch? Here's the industry's not-so-secret secret: many technicians are paid commissions and bonuses tied to what they sell you. That means the person standing in your living room, the one you're trusting for an honest answer, has a financial reason to find something wrong.
At Metro House Of Fire, we did away with that conflict of interest entirely. Our installers and technicians are never paid or incentivized based on sales. Their job isn't to close a deal — it's to give you an accurate, knowledgeable read on your fireplace or grill and tell you the truth, whether that's "you're all set" or "here's what actually needs attention."
Combine that with years of hands-on experience across gas, wood, and electric fireplaces, inserts, and BBQ grill systems, and you get something rare in this industry: recommendations you can actually trust.
Next time someone tells you your fireplace "isn't safe" or needs an urgent replacement, it's fair to ask — how are they getting paid? At Metro House Of Fire, the answer will never be "by how much they sell you."
📍 Sales | Service | Installation
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