02/02/2026
Hard weather has a way of bringing out design flaws. This heat pump has This wire feature over the condenser inlet. Im not sure of its purpose but it sure worked well to hold an ice buildup far enough from the coil to prevent the defrost cycle from melting it, yet it worked really well blocking airflow. I think water from melting snow on top of the unit ran onto the wire grid and froze. Consequently the heat pump kept cycling into defrost and wasn't heating the home enough prompting a low heat call.