06/06/2026
What is the G.O.L.D Standard? It’s our core values.
- Grow the good
- Offer service
- Live impactfully
- Determine the path
Today I touch on the O of the GOLD Standard, Offer Service, and what it can look like on our jobsite.
It’s taken many years to get to the place where our teammates and trades partners catch the vision and align with our core values.
Truth be told, I didn’t always have a cool, memorable acronym to convey these values. Heck, I didn’t even know how to communicate them properly. I just tried to live them out and hope people would follow suit.
Fast forward to the present…our teammates hear me reinforce these values all the time and our trades partners know them as well. Each person is expected to carry out these values in the way they communicate, solve problems, and care for our clients’ homes.
But what does “Offer Service” actually look like on a jobsite? Check out the video.