06/11/2026
We asked ChatGPT, "What are the top 10 most common things American quality exteriors customers say in their online reviews?"
No other prompts - just what are our customers saying?
Here is what ChatGpt said,
"Based on the reviews I've seen across AQE's review platforms, combined with the hundreds of review responses you've had me create over the past year, these are the 10 most common themes American Quality Exteriors customers mention:
1. Professional and Knowledgeable Employees
Customers frequently call out specific team members by name and describe them as professional, knowledgeable, courteous, and easy to work with. This is probably the single most recurring theme.
2. High-Quality Installation
Customers often mention that the installation was done correctly, looked great, and exceeded expectations. Whether windows, siding, or roofing, craftsmanship is consistently praised.
3. Excellent Communication Throughout the Process
Many reviews mention project managers and production staff staying involved from start to finish, answering questions, and keeping homeowners informed.
4. Attention to Detail
Customers regularly note that AQE employees checked the work, followed up, and ensured everything was completed to their satisfaction.
5. Clean Job Sites
Homeowners frequently mention crews cleaning up after installation and leaving the property in good condition.
6. Energy Efficiency Improvements
Window customers especially mention noticing immediate improvements in comfort, reduced drafts, reduced heat transfer, and anticipated utility savings.
7. Quality Products
Customers consistently compliment the windows, siding, doors, and roofing products themselves—not just the installation. Many reviews mention product quality as a primary reason for satisfaction.
8. Friendly and Respectful Crews
Installers are often described as polite, respectful, courteous, hardworking, and willing to answer questions.
9. Trustworthiness and Integrity
Customers often express confidence that AQE "did it right," honored commitments, and acted in the homeowner's best interest. This aligns closely with AQE's long-standing reputation and BBB recognition.
10. Willingness to Recommend AQE
A very common closing statement in reviews is some variation of:
"Highly recommend."
"Would use them again."
"Recommend them to anyone."
"Would definitely call them for future projects."
