PWCampbell

PWCampbell PWCampbell is a retail services and design/build firm headquartered in Pittsburgh, PA with over 100 years of solid experience.

STRATEGIC PARTNER FOR BANKS & CREDIT UNIONS
🏦 Architecture • Construction • Branded Environments
💡 Interior Design • Furniture • Technology Integration
📊 Branch Transformation & Network Optimization
115+ Years of Experience • 4 Generations We are dedicated to serving our clients by providing the planning, design, and construction expertise they seek to optimize their building efforts. With our str

ength in the design/build area, we have evolved into a fourth-generation, full-service, professional organization concentrating our efforts in the financial, commercial, and residential industries.

Surprise!!🎉Our team had so much fun celebrating bride-to-be Alexis with a surprise bridal shower! We’re so excited for h...
08/24/2026

Surprise!!🎉

Our team had so much fun celebrating bride-to-be Alexis with a surprise bridal shower! We’re so excited for her and this next chapter ahead.

Congratulations, Alexis! 🥂

Congratulations to WesBanco on the Grand Opening of their new branch in Alliance, Ohio! 🎉We’re proud to have partnered w...
08/20/2026

Congratulations to WesBanco on the Grand Opening of their new branch in Alliance, Ohio! 🎉

We’re proud to have partnered with the WesBanco team to bring this beautiful new space to life. One designed to support their team, enhance the visitor experience, and serve the Alliance community for years to come.

Thank you to WesBanco for your continued partnership and trust in PWCampbell. We’re excited to celebrate this milestone with you and look forward to all that’s ahead!

08/19/2026

You can't improve what you don't measure📊

Creating a consistent branch experience is only the beginning.

Understanding whether it's actually strengthening loyalty is what helps financial institutions make better decisions and create more meaningful visitor experiences.

In this video, Brian Laurinaitis, Vice President of Retail Strategy at PWCampbell, shares how metrics like Net Promoter Score (NPS) and Return on Experience (ROX) can help financial institutions measure the impact of their branch experience—and use those insights to create a stronger, more consistent brand.

This past Friday, our team enjoyed our annual Pirates game! ⚾We enjoyed spending time together and cheering the Pirates ...
08/18/2026

This past Friday, our team enjoyed our annual Pirates game! ⚾

We enjoyed spending time together and cheering the Pirates on to a win over the Boston Red Sox! 🖤💛🏴‍☠️

One of our favorite parts of working with our clients is welcoming them to our Pittsburgh offices as their project begin...
08/17/2026

One of our favorite parts of working with our clients is welcoming them to our Pittsburgh offices as their project begins to take shape✨

Following a recent visit, State CS Employees Federal Credit Union CEO Jacqueline Ramirez shared these kind words about her experience with our team.

We’re proud to partner with State CS Employees Federal Credit Union as they move through the process of creating their new office in Watertown, NY. We’re grateful for their trust and excited to continue bringing their vision for the new space to life.

08/14/2026

Are your branches designed to support financial learning?💡

Every element of your branch can play a role in creating an environment where visitors feel informed, supported, and empowered to strengthen their financial future.

A supportive learning environment starts with:

💬 Approachable conversation areas that make it easy to ask questions
📚 Accessible financial resources that put information and tools within reach
💻 Technology integration that encourages visitors to explore and learn
🛋️ Comfortable, welcoming spaces that help take the pressure out of financial conversations
🎓 Opportunities for education built naturally into the visitor experience

Happy Financial Awareness Day! 💵

08/12/2026

The biggest risk isn't always opening the wrong branch—it's letting your existing branches fall behind🏦

As your financial institution grows and evolves, your branch network should evolve with it. Without intentional updates, even strong brands can begin to feel disconnected over time.

In this video, Brian Laurinaitis, Vice President of Retail Strategy at PWCampbell, shares how strategic refreshes and renovations help financial institutions keep every branch aligned with their brand—creating a consistent experience no matter which location visitors choose.

08/11/2026

What does brand consistency look like in practice? 🎨

Sometimes, it’s about making the most of what you already have.

A strategic refresh can bring an existing branch back into alignment with your brand, modernize the visitor experience, and create greater consistency across your network.

Penn Community Bank’s Quakertown Branch is a great example.

As Brian shared last week, consistency helps build recognition and trust across every location. This transformation shows how a thoughtful refresh can help bring that consistency to life.

Now, take a look at the before & after.👀

The strongest brands are recognized before a word is ever spoken👀Millersburg. Wooster. Danville.Existing Killbuck Saving...
08/06/2026

The strongest brands are recognized before a word is ever spoken👀

Millersburg. Wooster. Danville.

Existing Killbuck Savings Bank branches may vary in size and layout, but a consistently branded retail space and teller line create a familiar first impression at every location.

From the materials and finishes to the branding and digital messaging, each element works together to reinforce the same identity while allowing every branch to evolve over time.

The result is a branch network that feels familiar, intentional, and unmistakably Killbuck Savings Bank.

At PWCampbell, we help financial institutions create branch environments where brand consistency is built into every visitor experience.

08/05/2026

The biggest branding mistake isn't always obvious 👀

It's assuming your brand is defined by a single branch or a single interaction.

Today's visitors experience your financial institution across multiple locations, touchpoints, and interactions. That's why consistency across your branch network is essential to building trust, strengthening recognition, and creating a familiar experience wherever they visit.

In this video, Brian Laurinaitis, Vice President of Retail Strategy at PWCampbell, shares why creating a consistent experience across every branch is one of the most important ways financial institutions can strengthen their brand.

Address

109 Zeta Drive
Pittsburgh, PA
15238

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+14129630100

Website

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