06/22/2026
Seeing this door completed makes me feel like something has come full circle.
Today we installed a new garage door for a customer we've had the privilege of helping for many years.
Years ago, we serviced her original door, added insulation, and made the repairs needed to help extend its life. Even though she would have gladly replaced it, we never pushed for a new door because the truth was simple: she didn't need one.
Recently, a simple accident left the door stuck and damaged beyond practical repair. On a Friday evening, she called us for help. We came out as quickly as possible to secure the home, get the damaged door closed, and make sure everything was safe while we waited for the new door to arrive.
What stuck with me wasn't the door itself—it was something she said while we were discussing the project. She thanked us for always being honest with her over the years and for never trying to sell her something she didn't need.
Being thanked for being honest hit me harder than I expected. Maybe it's because honesty should be the standard, not the exception. But hearing the sincerity in her voice reminded me that people notice when you genuinely have their best interests in mind.
Years ago, we chose to repair and improve her door because that was what was best for her—not what was best for us. Today, when the time finally came for a replacement, she called us back.
The distance between those two moments is measured in years, but to me it feels like proof that honesty still has a place in business. That trust built slowly over time is worth more than any sale made quickly.
Maybe that's why this project means a little more to me than most.
