Penofin Performance Coatings, Inc.

11/01/2024

We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our brand.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints with empathy and efficiency.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other team members and departments to enhance customer satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information.
• Assist in identifying areas for process improvement to enhance the customer experience.

Qualifications:
• High school diploma or equivalent.
• Proven experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficient in using customer service software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and handle multiple tasks.

What We Offer:
• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Ongoing training and development.

How to Apply:
If you are passionate about providing outstanding customer service and want to make a difference, we want to hear from you! Please send your resume and a cover letter to [email protected] with the subject line “Customer Service Representative Application.”

*Penofin – Performance Coatings, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*

08/20/2024

Don't miss out on Stainswood's August promo!

‼️BUY 2 GALLONS OF STAIN, GET 50% OFF WOOD PREP ITEMS‼️

09/22/2023

We're so excited for this one. The homeowner had made the decision to sand the Ipe decking bare and start fresh with one of our Penetrating Oil Finishes. He sanded the wood bare using 60-80 grit sandpaper, followed by our Pro-Tech Brightener #3 to flush and open the pores of any sawdust, and after allowing the wood to dry for 48 hours he applied a single coat of the Exterior Hardwood Formula. I don't know about you, but I'm in love with this backyard setup 😍

06/14/2023

season again! Love this stuff.

06/14/2023

Outdoor staining project? Choose Penofin Performance Coatings, Inc. for the finest finish!
Stop down & talk with our experts to choose the right product for your project! 🏡

06/14/2023

How often do you re-oil a Mahogany deck?
What product should I use?

These are the 2 questions I get asked a lot.

Check out my article explaining how often to do it, and the 4 steps necessary to achieve a professional-looking finish.

ARTICLE: https://www.aconcordcarpenter.com/when-and-how-to-refinish-a-mahogany-deck.html

Penofin Performance Coatings, Inc.

04/03/2023

03/29/2023

Similar in formulation to that of the Ultra-Premium Red Label (Red Label), the Penofin for Redwood, a.k.a Penofin All Heart, will provide the same 99% U.V. and moisture protection. While you can expect to get the same protection and longevity out of the Penofin for Redwood as you do with the Red Label, the color produced is where these two products differ. The Penofin for Redwood is designed specifically to bring out the rich, dark, mahogany-red color of the Redwood species; creating a richer, more vibrant color (as shown in the second photo). Due to the richer more pigmented color, the Penofin for Redwood can better blend older and lighter new Redwood boards together to help create a more universal color throughout the fence, deck, siding, etc.

03/20/2023

Penofin Stain & Sealer offers an easy to use, quality solution to protect and enhance the beauty of wood. Our Stain & Sealer is a penetrating oil-based, semi-transparent wood stain and sealer in one. It has been formulated for both ease of application and protection. This formulation offers first class protection from moisture, mold, mildew, and damaging UV rays. Penofin Stain & Sealer does not require removal of the excess product or back brushing. It will not crack, chip, or flake and will leave no runs or streaks. Penofin Stain & Sealer can withstand rain & water within minutes of application, and can be applied in high temperatures and direct sunlight, and is easy to maintain; with no sanding or stripping required for re-application. Penofin Stain & Sealer is available in six beautiful colors: Natural, Natural Cedar, Transparent Redwood, Mission Brown, and Dark Walnut.

03/15/2023

Penofin Architectural Grade Transparent Hardwood Coating delivers the highest level of quality, protection, and beauty. Designed to provide a protective yet breathable water and UV resistant barrier that enhances and preserves the rich exotic look of hardwoods. Utilizing an innovative blend of deep penetrating modified natural oils, cutting-edge waterborne alkyd-urethane hybrid resin technology combined with polymerized silicone for superior surface and internal water repellency. This advanced combination of technologies allows for natural oils and resins to pe*****te deep into the fibers of the wood without blocking the pores, allowing for maximum internal and external water repellency while maintaining breathability. Supreme level UV resistance through the use of a multi-phase UV protection package composed of high grade trans-oxide pigments, Nano-technology UV blockers and UV photo-light stabilizers. This durable yet flexible alkyd-urethane hybrid system delivers 2 year protection on decks and 4 year protection on fences and siding.