11/07/2025
Thanks Jack for your 5 star review! We appreciate your business and look forward to many years of working together!
See Jack’s full review here 👉 “I am writing to express my sincere appreciation and complete satisfaction with the outstanding work performed by James Brown Plumbing Heating & Air Conditioning, LLC. From start to finish, their team demonstrated exceptional professionalism, craftsmanship, and integrity throughout the replacement of our antiquated heating system (which had no original air conditioning) with a new geothermal system.
The installation included a Unico high-velocity system, Uponor radiant floors, and a Bradford White high-efficiency boiler. The result has been extraordinary—the system is whisper-quiet and has made our home more comfortable than my wife and I have ever experienced.
Their knowledge and attention to detail were evident at every stage of the project. They communicated clearly, provided practical and honest advice, and ensured that each phase was completed on time and to the highest standards. What stood out most—beyond their technical expertise—was their honesty and genuine commitment to doing the job right. I never once doubted that my home was in capable, trustworthy hands. Their recommendations were thoughtful, their workmanship impeccable, and at no point did they attempt to “upsell” unnecessary products or services—something anyone working within a budget can truly appreciate.
The team was also instrumental in helping me understand and apply for available tax credits related to the geothermal system. They assisted me in gathering all the necessary documentation, which allowed me to successfully file for the credits. In the end, the net cost of the geothermal system was lower than other, less efficient HVAC options—even before factoring in the ongoing energy savings. Anyone who has undertaken a major home renovation knows the uncertainty and anxiety that can accompany it, and how invaluable it is to have experienced, trustworthy contractors by your side. The James Brown Plumbing Heating & Air Conditioning team met every challenge with skill, care, and professionalism.”