12/11/2025
5 star Goggle review
Brandon Sistrunk
⭐⭐⭐⭐⭐
I am absolutely grateful and in awe of the customer service that was provided to throughout the process of having to purchase a new Air Conditioning/ Heating system (3-ton AC w/ heat pump). Adam helped me through the financing process and went above and beyond the call of duty even after I made a mistake on my application. He stayed in contact with me, even after hours and during the weekend, while dealing with the financing company. He was very helpful, knowledgeable, and responsive to any and all questions I had.
The install guys, Jason and JD, were as professional and cordial as I could’ve ever hoped for. They were thorough during the installation, even going as far as to place drop cloths down throughout the home to keep tracks and damage from happening to our floors. They were very knowledgeable and were able to answer any questions I had. JD did a great job helping me set up my thermostat and even kept me from tearing it off the wall when it wasn’t initially working 100% correctly. He patiently helped me work through all issues and we were able to get things running correctly.
The system recheck after installation was done by Woody and was an unexpected addition to the customer service process. Mr Woody was a very friendly and knowledgeable technician that was able to walk me through the newer system I had installed and was able to answer any questions that I had (trust me there were plenty of questions!!!).
Overall the process from start to finish was made as simple and as painless as possible. The customer service amongst these guys is absolutely incredible.
I HIGHLY RECOMMEND AIR SERVICE PROFESSIONALS!!!!!
