26/10/2026
WE’RE HIRING: RETAIL SALES & OFFICE ADMINISTRATOR
Pool Refurb Co | Fish Hoek
Six-month contract, with the possibility of a permanent position following a review at the end of the contract period.
Great with people? Organised, computer literate and someone we can count on?
Pool Refurb Co is looking for a reliable, capable female candidate to help run our retail shop and keep our day-to-day administration on track.
We supply swimming pool products and equipment and provide pool repairs, maintenance and refurbishment services. You’ll be an important point of contact for our customers, helping them in-store, responding to enquiries and making sure requests are followed through.
Your responsibilities
Welcome customers, assist with purchases and provide friendly, professional service.
Handle phone calls, WhatsApp messages, emails and social-media enquiries.
Prepare quotations and invoices, process sales and payments, and maintain accurate records.
Follow up on quotations, customer orders and outstanding enquiries.
Record service requests accurately and coordinate bookings with the relevant team.
Receive deliveries, check stock and assist with stock counts and replenishment.
Keep the shop clean, organised and presentable.
Assist with basic social-media posts, product photos and updates.
Keep management informed of customer concerns, outstanding tasks and stock requirements.
What we’re looking for
Previous retail experience, preferably with sales and administrative duties.
Excellent communication skills, both spoken and written.
Good computer literacy, including email, Microsoft Excel or Google Sheets.
Confidence learning invoicing, point-of-sale and other business systems.
Familiarity with social media and WhatsApp Business.
Strong organisational skills and attention to detail.
Honesty, reliability, punctuality and a strong work ethic.
A good employment track record with contactable references.
The ability to work independently, take initiative and follow tasks through to completion.
A friendly, patient manner and the confidence to handle customer concerns professionally.
Swimming pool knowledge, including pool products, equipment and water care, would be an advantage.
We value someone who takes ownership, communicates clearly and cares about giving customers a good experience.
How to apply
Email your CV and a one-minute introduction video to [email protected], using “Retail Sales & Office Administrator”as the subject line.
In your video, introduce yourself, briefly describe your relevant experience and computer skills, and tell us what you would bring to the role.
A simple phone recording is perfect. Speak naturally in your own words. No editing or professional equipment is needed.
Please include your availability and earliest possible starting date in your email.
Applications close: 31 October 2026
