06/19/2026
If you’ve ever called EPS for service, there’s a good chance you’ve experienced Eric’s patience, professionalism, and customer-first attitude firsthand. As our Service Manager, Eric is the anchor of our service department and a huge part of what keeps things running smoothly day in and day out.
While the job may occasionally make him want to pull the very last hair out of his bald head, you’d never know it from the way he takes care of our customers. Eric always maintains a calm, positive, and helpful tone — even on the busiest days.
One of the things that makes Eric so valuable is his commitment to solving problems the right way. While many companies immediately dispatch a technician and interrupt a customer’s workday or family time, Eric and his team go above and beyond to troubleshoot issues over the phone whenever possible to save our customers time and frustration.
Beyond his decades of industry experience and leadership, Eric is simply one of the best people to have around the office. He keeps the team laughing, brings great energy to the workplace, and leads by example every single day.
Eric, thank you for 12 years of dedication, leadership, humor, and commitment to both our team and our customers. EPS is better because of you, and we’re grateful to celebrate this milestone with you today!
